Frequently Asked Questions

Level Downgrades

On 31 December of each year, the level in the Program to which a Member is to be entitled the next year will be determined by the number of PRIVILEGE Credits accumulated from 1 January until 31 December of that same year:
If a Member has earned no PRIVILEGE Credits during the relevant year, the Member will be downgraded to one level lower; 
If a Member has earned PRIVILEGE Credits during the year, but not enough to maintain his current membership level as per the rules defined in Chapter -1 hereby, the Member will be downgraded to one level lower. As an example, a PRIVILEGE Elite member will be downgraded to a PRIVILEGE Executive level, and a PRIVILEGE Executive member will be downgraded to a PRIVILEGE Club level.

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